At Elia Parfum our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to customers across the nation, ensuring that we provide the very highest levels of responsiveness to you at all times. The United States Postal Service is currently facing unprecedented challenges due to under-funding and the Covid-19 Pandemic, please be patient with your order.
The time frame for order delivery is divided into two parts:
-
Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to dispatch within 24 hours after the order is placed.
-
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. US orders are shipped by the US Postal Service, UPS, and/or fed ex. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.
- Free Shipping for all orders are sent by USPS First Class Parcel
*****DISCLAIMER: WE ARE NOT RESPONSIBLE FOR LOST PACKAGES. PLEASE CHOOSE TO SHIP WITH INSURANCE IF YOUR MAILBOX IS NOT SECURE. WE ARE NOT RESPONSIBLE IF YOU PROVIDE THE WRONG SHIPPING ADDRESS. IF PACKAGES ARE RETURNED TO US, YOU ARE RESPONSIBLE FOR ADDITIONAL SHIPPING CHARGES. IF THE PACKAGE IS LOST DUE TO YOU PROVIDING THE WRONG ADDRESS, WE ARE NOT RESPONSIBLE AND CAN NOT OFFER A REFUND.
